IMVO
7 Clanwilliam Terrace
Dublin 2
D02 CC64
Ireland
Opening hours
IMVO’s service desk is open during the times listed below:
Monday – Friday 08:00 – 20:00
Saturday 09:00 – 18:00
Sunday and public holidays 11:00 – 18:00
Please note that if a query needs to be escalated outside of normal working hours Monday to Friday 9am – 5pm, response times may be longer. We will endeavour to respond to queries as quickly as possible.
Email us
Topics
Email address
Alert queries
End-user (pharmacy, hospital, wholesaler) registration with IMVO, getting connected to the IMVS*
MAH fees, MAH registration, invoices, MAH agreements, etc.
All other queries
*If your FMD solution is not working or you can’t connect, please contact your FMD software provider in the first instance in case there is a software problem.
**Queries about EMVO onboarding and uploading pack data to EU Hub should be directed to the EMVO Helpdesk. Email: helpdesk@emvo-medicines.eu; Tel: +32 2 657 00 08
Please note that any personal data provided to IMVO when you contact us by phone or email will be managed in accordance with IMVO’s Data Privacy Notice.