IMVO Website Privacy Statement
(v1.0 August 2026)
INTRODUCTION
This page gives important information about how Irish Medicines Verification Organisation (IMVO) collects and uses the personal data of people who interact with IMVO, such as visitors to our website, subscribers to our newsletters, employees, representatives of our suppliers and organisations we work with, and those who provide us their details when making enquiries about our activities.
For employees or representatives of pharmacies, hospitals, wholesalers and others authorised or entitled to supply medicines to the public in Ireland who are connected to or are applying to be connected to the Irish Medicines Verification System (end-users), or marketing authorisation holders (MAHs) registered with or applying to be registered with IMVO, please see our separate privacy statement available on our website. If you are applying for a role with IMVO, you will be provided with a separate privacy statement.
OVERVIEW OF HOW WE USE YOUR PERSONAL DATA
Summarised below is how IMVO uses your personal data.
| Personal data you provide, or which is provided by the company or organisation you represent | What it is used for and why we collect it |
| Your personal business details (such as name, email, telephone number, address, role, location) Information created as part of communications between us | Contacting you about, or sending you information on, IMVO and its activities. |
| – Responding to your enquiries – Engaging with you as a representative of the business or organisation you represent | |
| Protecting our legal rights; administration, quality, and training | |
| Information captured by cookies that we set on your device with your consent | As detailed in the cookie section below |
WHAT WE USE YOUR PERSONAL DATA FOR
Sending you information on IMVO and it’s activities
We will obtain your information from you directly when you contact us about our activities. If you have attended an IMVO event (including an event we may host through a third-party provider), we may also receive these details from the event organiser or third-party provider.
Where you have requested information or subscribed to our newsletter, we will use your personal data to contact you about, or send you information on, IMVO’s activities.
We always follow applicable direct marketing rules. If you want us to stop sending you information, please let us know. You can also opt-out of receiving our direct marketing emails at any time.
Enquiries
You may make an enquiry about our activities (for example, by sending us an email). If you do, we use the information you give us to respond to and manage your enquiries and requests.
Representatives of third parties
When you engage with us as a representative of the business or organisation you work for, any personal data you give us, or which we obtain, in connection with that engagement will be used only to manage our relationship with that business or organisation.
Cookies
We use the following cookies:
| Cookie name and Purpose | Data collected | Expiry |
| _ga and _ga_ (unique visitor counts) | Anonymous information relating to your visits to our website including the IP address from which you accessed the website, information about your device type, operating system type and browser type, URLs you access on our website and timestamps | 400 days |
| _gid (number of page views) | 24 hours | |
| _gat_gta_UA (throttle requests) | UA property tracking ID to slow down the rate of requests to Google Analytics | 60 seconds |
| CookieControl | Cookie consent preferences for the IMVO website | 90 days |
Other uses of your personal data
Enforcing our legal rights
We will use your personal data for the enforcement or protection of our legal rights.
Administration, quality, and training
We will use your personal data to:
- Help administer our activities (including in accordance with legal or other obligations we must meet)
- Manage our relationship with you
- Maintain quality standards
- Design and deliver internal training
LAWFUL PROCESSING
We only use your personal data if lawfully we may do so.
Our use of your personal data is in all cases necessary in IMVO’s legitimate interest in conducting and managing our business (for the purposes we have described above) and enforcing our legal rights. Where we process your personal data for purposes we consider to be in our legitimate interest, you have the right to object to this processing. You may exercise this right by writing to us at our address or by emailing us using the contact details below.
In some cases, we may ask for your consent to send you information and materials about IMVO. In this case, our lawful use of your personal data for this purpose remains IMVO’s legitimate interest (as described above), but your consent is provided for the purposes of meeting the requirements of direct marketing laws (where applicable).
We rely on your consent for the use of your personal data collected by cookies.
WHO ELSE RECEIVES YOUR PERSONAL DATA
To ensure we can meet our obligations to you and other stakeholders in the most efficient and effective way, we may share your personal data with third parties. The categories of third parties we share your personal data with are detailed below.
Information technology and systems
Service providers are used by IMVO to support its activities. These third parties may only use the personal data we share with them to provide their services to us.
Professional advisers and other service providers
We engage a range of third parties to provide services, advice and products to IMVO and to do so we may provide them with your personal data. This can include professional service firms, such as law firms, accountancy firms, insurance brokers and other advisory businesses.
TRANSFERRING YOUR PERSONAL DATA OUTSIDE THE EEA & SWITZERLAND
In some cases, our information technology providers or service providers process and store your personal data outside of the EEA and Switzerland. When that happens, we ensure the processing and storage complies with legal requirements. For more information on these transfers and the safeguards we have in place, please email us.
HOW LONG DO WE KEEP THIS PERSONAL DATA
We retain your personal data for no longer than is necessary for the purposes described above.
YOUR RIGHTS
Accessing, deleting, rectifying and moving your personal data.
You have the right in some circumstances to:
- Access your personal data
- Require us to delete it
- Rectify any personal data we hold that is incorrect and/or
- Have your personal data transmitted to another data controller
If you want to exercise these rights, please let us know in writing. You will need to provide sufficient information to verify and complete your request. We will complete your request within thirty days, where the right applies. To the extent the right(s) you are seeking to exercise do not apply, we will let you know.
Lodging a complaint
You can at any time complain about our processing of your personal data with the Data Protection Commission: www.dataprotection.ie.
How do you contact us?
The data controller is Irish Medicines Verification Organisation.
You can write to us at: 7 Clanwilliam Terrace, Dublin 2, Ireland, D02 CC64
You can email us at: info@imvo.ie