FMD software providers

Information for FMD software providers

Pharmacies, hospitals and wholesalers (‘end-users’) must create an electronic connection to the Irish Medicines Verification System (IMVS) via the Internet. They may do this using their existing dispensing and stock management software systems or standalone FMD software solutions developed internally or sourced from external vendors. IMVO works directly with the providers of these solutions (and internal software developers in wholesalers and hospitals if required) to provide them with the software development kit (SDK) and support they need to create an interface between their solution and the IMVS.

IMVO onboarding process for FMD software providers

All software providers who want to connect their solutions to the IMVS must complete the IMVO onboarding process for software providers. There are three steps in this process:

  1. The software provider is asked to complete a form to provide us with details about their organisation and the solution that is being developed to connect to the IMVS.
  2. IMVO then completes a legitimacy check of the software provider to ensure that it is an appropriate organisation to be provided with the SDK.
  3. Each software provider has to carry out specific self-certification tests on their solutions in the IMVS quality environment. A test book is made available to the software provider and they are required to run the tests using their FMD solution and provide evidence of the results to IMVO.

Please read the Guide to IMVO FMD software certification for detailed information on the above.

Support for FMD software providers

FMD software providers have access to full technical support from the IMVS system provider, Solidsoft Reply (SSR), via a service desk which operates Monday to Saturday 08:00 – 20:00 (Ireland time). The service desk email is imvo.support@reply.com.

IMVO also maintains regular contact with FMD software providers via email, webinars and face to face meetings to update them on progress with the IMVS, in particular to give them advanced notice of upcoming releases of the IMVS (content and timing).

Any new FMD software provider that wishes to access the IMVS SDK and test book should contact info@imvo.ie for further details.